1. Who we are
SMT Auto Tech Ltd is the data controller for personal information collected through this website.
Company number: 16965016
VAT number: 511071055
Registered office: High Meadow, Clewer, Wedmore, BS28 4JG
Email: info@smtautotech.com
For towbar enquiries under Somerset Mobile Towbars, contact:
info@somersettowbars.co.uk
2. Information we collect
We may collect:
- Name
- Email address
- Telephone number
- Address
- Vehicle registration, make, model and year
- Product enquiry details
- Order and quotation information
- Payment and invoice information
- Website usage information
- IP address and cookie data
3. How we use your information
We use your information to:
- Respond to enquiries
- Provide quotations
- Process orders
- Arrange delivery, collection or fitting
- Provide towbar fitting services
- Arrange robotic mower surveys, setup or installation
- Handle warranty claims
- Manage invoices and payments
- Keep business records
- Improve our website and services
- Meet legal, tax and accounting obligations
4. Lawful basis for processing
We process personal information where it is necessary for:
- Preparing or performing a contract
- Our legitimate business interests
- Compliance with legal obligations
- Consent, where required, such as some marketing or non-essential cookies
5. Sharing your information
We may share relevant information with:
- Trailer manufacturers and suppliers
- Mower and autonomous product suppliers
- Towbar suppliers
- Warranty providers
- Delivery companies
- Payment providers
- Accountants or professional advisers
- IT, website and email service providers
- Legal or regulatory authorities where required
We do not sell personal information.
6. Marketing
We may contact you about relevant products or services where permitted by law.
You can opt out of marketing at any time by contacting us.
7. How long we keep information
We keep personal information only as long as necessary for the purpose collected, including legal, tax, warranty and accounting requirements.
8. Your rights
You have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise your rights, contact info@smtautotech.com.
You can also complain to the Information Commissioner’s Office.
9. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
10. Changes to this policy
We may update this Privacy Policy from time to time.
